The Business Chat – The price is firm
“How much is this bracelet?” asks the customer.“Well, ummm…. it’s…. um…. $95?” replies the maker. Her shoulders are hunched, she’s squirming and her voice lifts at the end of her reply as if she’s asking a question.At this point our eagle-eyed customer has spotted an opportunity.“I’ll give you $50”.“Um… OK.”The maker now turns to her neighbour and bitterly complains that on one appreciates her work, it’s so hard to sell and everyone is always trying to bargain.Sound familiar?I see this all the time, especially among those new to selling. With an attitude like this our maker will be out of …
