The Business Chat – Wearing your customer hat

Last week I did a really long craft show. The hours were long, it was stinking hot, it felt like eternity. At the end of the third day people started packing out early, some as many as 2 hours. Knowing that the highway wasn’t going to be fun I stayed until the end. And at the last minute I made a $600 sale. She probably wouldn’t have spent quite as much however 2 people she’d come to see had already left, and one woman refused to sell because she was packing. The customer was looking to spend money and no …