COVID-19 – Current status (as at December 2020)
Currently, we are closed for in-store access. However, we are able to pick your order and ship. If you need help with “does this go with that” – please email us and we will try to help.
Open for in-store Shopping – Wednesday – Saturday 11-6. Thursday till 7. Wear a mask | Social distance | Hand sanitizer at the door. If the store gets busy, we will ask you to wait outside. Thank you for understanding. Closed Sunday.
Curbside pick up available Mon – Fri: 11-6.
Shipping: Canada Post continues to be slow. Sigh.
Phones are being answered Monday through Friday (11 am – 6 pm).
We have re-organized the store to make social distancing possible. We will ask you to sign in on arriving.
We are continuing to pick and ship. Online orders, pre-paid, can be picked up curbside 11-6, Monday – Saturday.
- If you are local – you should see an option to select “pick-up” in the shopping cart. You will not be charged for shipping, even if you are under the free shipping limit.
- If, for some reason, you do not see the option for “pick-up” – say, your address on file falls outside the computer’s definition of “local,” but you still want to come and get it, then you can choose “call-back” as an option, and tell us you want to pick it up in the comment box, and we will remove the shipping, and call you for payment info.
- We will call when it is ready and arrange a pick-up window of time. Pick-ups will be on Mondays to Thursdays, 11-6 pm.
The supply chain has been heavily disrupted and is still not back up to speed – the ripple effect is tremendous. Please be patient as we try to restock.
If you need answers about does “this” go with “that,” just ask and we will try to help.
We are pleased and proud to be part of your creative journey, relaxation and coping strategy – at any time – pandemic or not.
Our immense website lists almost everything we carry in the store, and quantities available on the website are updated hourly. The latest addition of “More Available” gives you access to quantities that we don’t have room to carry in our store but can get from the warehouse in a day or two, as well as larger package sizes.